Returns & Exchanges
At GIBBON, we stand by the quality of our performance gear and offer a 30-day window for returns or exchanges on all items in original condition. Whether the fit isn't right or you've changed your mind, we are committed to getting you back in the game with the right equipment.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely pack your sports gear in its original packaging.
Drop Off Package
Hand over your package to any authorized carrier location; ensure you keep your tracking receipt for peace of mind during transit.
Quality Inspection & Refund
Our team will inspect the returned gear within 5 business days of arrival and issue a full refund or ship out your exchange immediately.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing